Support · HelioDesk
HelioDesk
PricingWorkspace

HELP CENTER

Start with the exact part that needs attention.

Setup, post-checkout private testing, billing, and data-handling resources are collected here for your workspace.
Direct email support appears after the deployer configures NEXT_PUBLIC_SUPPORT_EMAIL. No placeholder mailbox is used.
01

Build and test an agent

Prepare the draft, complete checkout, then run a successful private live-model test before publishing the web embed.

Open guided setup →
02

Payments and invoices

Checkout and billing records are provider-hosted. Signed-in owners can open the restricted billing portal from their workspace.

Open plan and billing →
03

Privacy and data

Review the HelioDesk privacy notice, processing terms, retention boundaries, and the operator details required before launch.

Read the privacy notice →
04

Cancellation and refunds

The billing portal manages cancellation. The published policy explains effective dates and refund handling.

Read cancellation terms →