PLANS THAT GROW WITH THE WORK

Clear capacity. Useful extensions. No mystery fees.

Prepare a private draft first. After checkout, test the live model, then publish when it passes your review.

For focused teams

Launch

$31/ month

Billed $372 annually

A focused web support agent for an early-stage team.

2,000 AI replies / month

✓1 live AI agent
✓5 knowledge sources
✓Post-checkout private live-model testing
✓Source-grounded answers
✓Stored workspace follow-up

Choose Launch →

Growth

$79/ month

Billed $948 annually

More agents and capacity for a growing support operation.

10,000 AI replies / month

✓5 live AI agents
✓50 knowledge sources
✓Post-checkout private live-model testing
✓Source-grounded answers
✓Stored workspace follow-up

Choose Growth →

For established ops

Scale

$199/ month

Billed $2388 annually

Higher operating capacity for established support teams.

40,000 AI replies / month

✓15 live AI agents
✓1,000 knowledge sources
✓Post-checkout private live-model testing
✓Source-grounded answers
✓Stored workspace follow-up

Choose Scale →

Prices in USD before applicable tax. You always review the authoritative total and recurring terms before hosted payment.

DETAILED COMPARISON

Know exactly what is included.

Every plan has the core workspace, post-checkout private testing, source names with grounded replies, stored follow-up requests, and visible reply usage.

CapabilityLaunchGrowthScale

AI replies / month2,00010,00040,000

Live agents1515

Knowledge sources5501,000

Web messenger✓✓✓

Private live-model testing after checkout✓✓✓

Grounded replies with source names✓✓✓

Stored workspace follow-up✓✓✓

Safe action runnerComing soonComing soonComing soon

Advanced analyticsComing soonComing soonComing soon

White-label entitlementComing soonComing soonComing soon

OPTIONAL EXTENSIONS

Expand capability, not complexity.

The AI reply pack can be selected during initial checkout. Changes to an active subscription and other extensions are not available in this release.

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Advanced analytics

Coming soon: custom funnels, cohorts, and scheduled reports.

Coming soon

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+10k AI reply pack

Add 10,000 monthly AI replies when selected during initial checkout.

$29/mo

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AI action runner

Coming soon: governed changes in connected tools after verification.

Coming soon

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White-label widget

Coming soon: custom widget branding and deployment controls.

Coming soon

ENTERPRISE

Need a different operating envelope?

Talk to us about committed capacity, data regions, custom retention, procurement, security review, and an agreed service level.

Review support options ↗

PRICING QUESTIONS

Clear before you commit.

What counts toward the AI reply allowance?＋

Each successful agent message in a live web conversation counts as one AI reply. A multi-turn conversation can use more than one reply; private test messages do not count.

What happens at the usage limit?＋

The billing page shows replies used and remaining. New AI replies pause at the allowance; visitor messages are kept in the teammate follow-up queue instead of creating an automatic overage. Self-service changes to an active subscription are not available in this release.

Can I change plans later?＋

Plan changes are reviewed by support before they take effect. The secure billing portal handles payment methods, invoices, and cancellation; it does not silently change product capacity.

Do I enter card details here?＋

No. HelioDesk sends the selected catalog identifiers to the server, then redirects to a PCI-compliant hosted payment page. Full card data never touches this application.

YOUR BEST SUPPORT AGENT STARTS IN PRIVATE

Configure it. Checkout. Test it privately. Then let it meet a customer.

Create your first agent →Explore the workspace

No card for the private draft · Live-model testing requires an active plan